Siberian Bushing warrants its products against defects in workmanship or material for 3 years (36 months).
Products that have been incorrectly installed are not covered by warranty.
Warranty replacement covers only the product.
Labor claims, time loss, or freight / shipment charges are not covered by warranty.
Warranty claim procedure:
- Download our “Warranty claim” form Warranty claim
- Fill out “Warranty claim”
- Send the completed and signed “Warranty claim” scan file (PDF or JPG) together with the photo of defected part to the below email address:
- Wait for the reply with information that your warranty case is in progress
- Wait for the reply with our Warranty Manager’s conclusion on your case (usually it takes couple of days since reception of completed “Warranty claim”)
- Receive new tracking number for the package with replacement parts and wait for the parts to be delivered by international parcel service